*Due to COVID-19 our current shipping protocol has changed. Shipments will only go out once a week on Monday at 12pm. Please read the 'Shipping' section at the bottom of our homepage for more information.*

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Shipping Policy

Shipping Rates & Delivery

***DUE TO COVID-19, WE CURRENTLY ARE ONLY FULFILLING SHIPMENTS ONCE A WEEK - ON MONDAY AT 12PM.  ANY ORDERS PLACED AFTER MONDAY WILL NOT BE SHIPPED UNTIL THE FOLLOWING MONDAY.  PLEASE TAKE THIS INTO CONSIDERATION WHEN PLACING ORDERS. WE ARE SORRY FOR THE INCONVENIENCE. HERE AT JAC WE DEEPLY VALUE THE SAFETY OF OUR CUSTOMERS AND EMPLOYEES. WE ARE TAKING THESE PRECAUTIONARY MEASURES TO ENSURE EVERYONES SAFETY DURING THIS TIME. ***

***IF YOU NEED YOUR PRODUCTS BY A SPECIFIC DEADLINE, PLEASE EMAIL US AND WE WILL DO OUR BEST TO HELP!***

All domestic packages are shipped via UPS and USPS on business days only – (M, T, W, Th, F). This does not include weekends. UPS does not ship to P.O. boxes.

How long will it take for my order to arrive?

Depending on the service you select, your order can take as little as 1 business day and no longer than 9 business days. Please allow up to 1 – 2 business days for processing. Expedited shipments are not available for Saturday delivery unless Saturday Delivery is chosen via UPS. Transit Time: Please note that transit times are measured at the point of shipping.

When will my order ship?

Our shipping department is open Monday to Friday 8 a.m. – 3 p.m. Orders placed after 12 p.m. are processed the following business day. Please allow up to 1 – 2 business days to fully process your order. Orders are not processed on the weekend. Please note that all ground and non-contiguous shipments are not guaranteed. Delivery dates are based on average transit time.

 

INTERNATIONAL

Please email collective@josephinealexander.com